Shipping Policy

Good news: every harness order ships free. All orders over €75 qualify for free shipping across the EU — and since the Lupo harness is €149, that means yours ships free, always.

Netherlands

• Standard shipping: €4.95 (PostNL)
• Free shipping on orders over €75
• Delivery within 1–2 business days after dispatch

Rest of Europe (EU)

• Standard shipping: €9.95
• Free shipping on orders over €75
• Belgium & Germany: 3–5 business days after dispatch
• Other EU countries: 5–8 business days after dispatch

Processing Time

Orders placed before 14:00 on a business day are dispatched the same day. Orders placed after 14:00 or on weekends are dispatched the next business day.

Tracking

You'll receive a tracking link by email as soon as your order ships.

Lost or Delayed Parcels

If your order hasn't arrived within the expected window, email us at getlupo@gmail.com and we'll investigate immediately.