Shipping Policy

Netherlands

• Standard shipping: €4.95 (PostNL)
• Free shipping on orders over €75
• Delivery within 1–2 business days after dispatch

Rest of Europe (EU)

• Standard shipping: €9.95
• Free shipping on orders over €100
• Delivery within 3–7 business days after dispatch

Processing Time

Orders placed before 14:00 on a business day are dispatched the same day. Orders placed after 14:00 or on weekends are dispatched the next business day.

Tracking

You'll receive a tracking link by email as soon as your order ships.

Lost or Delayed Parcels

If your order hasn't arrived within the expected window, email us at getlupo@gmail.com and we'll investigate immediately.