Privacy Policy
Last updated: June 2026
Lupo Dogs ("we", "us", "our") is committed to protecting your personal data in line with the General Data Protection Regulation (GDPR) and Dutch privacy law.
Who We Are
Lupo Dogs is an online store based in the Netherlands. You can contact us at getlupo@gmail.com.
What Data We Collect
- Order data: name, email address, delivery address, phone number (if provided), payment confirmation
- Usage data: pages visited, browser type, device type (via cookies)
- Communications: emails or messages you send us
Why We Collect It
- To process and fulfil your order
- To communicate about your order or questions
- To comply with legal obligations (tax, accounting)
- To improve our website (anonymised analytics only)
Who We Share It With
We share your data only with service providers necessary to fulfil your order: our payment processor (Shopify Payments / Mollie), our shipping carrier (PostNL), and Shopify (our store platform). We do not sell your data.
How Long We Keep It
Order data is kept for 7 years to meet Dutch tax requirements. Marketing consent data is kept until you withdraw consent.
Your Rights
Under GDPR you have the right to: access your data, correct it, request deletion, object to processing, and withdraw consent. To exercise any of these rights, email getlupo@gmail.com. We'll respond within 30 days.
Cookies
We use cookies for store functionality and anonymous analytics. See our Cookie Policy for details. You can manage your preferences via the cookie banner on our site.
Questions
Contact us at getlupo@gmail.com.